Terms and Conditions

Terms of Service

Welcome to Karpagam Residency. By booking accommodation or using our services, you agree to comply with and be bound by the following terms and conditions.

Booking and Reservations

  • All bookings are subject to availability and confirmation
  • Check-in time: 12:00 PM | Check-out time: 11:00 AM
  • Valid government-issued photo ID required at check-in
  • Advance payment may be required to confirm booking

Cancellation Policy

  • Cancellations must be made 24 hours before check-in
  • No-show bookings will be charged full amount
  • Refund processing may take 5-7 business days

Guest Responsibilities

  • Guests are responsible for any damage to hotel property
  • Smoking is strictly prohibited in all rooms and common areas
  • Quiet hours: 10:00 PM to 7:00 AM
  • Maximum occupancy limits must be respected

Privacy Policy

Karpagam Residency is committed to protecting your privacy and personal information.

Information We Collect

  • Personal details for booking and check-in purposes
  • Contact information for communication
  • Payment information for secure transactions
  • Preferences to enhance your stay experience

How We Use Your Information

  • Process bookings and provide hotel services
  • Communicate about your reservation
  • Improve our services and customer experience
  • Comply with legal requirements

Data Protection

We implement appropriate security measures to protect your personal information. We do not sell, trade, or share your personal data with third parties without consent.

Copyright and Intellectual Property

© 2026 Karpagam Residency. All rights reserved.

Website Content

  • All content, images, and materials on this website are owned by Karpagam Residency
  • Unauthorized reproduction or distribution is prohibited
  • Hotel photographs and descriptions are proprietary content
  • Logo and branding elements are registered trademarks

Permitted Use

You may view and download content for personal, non-commercial use only. Any commercial use requires written permission from Karpagam Residency.

Limitation of Liability

Karpagam Residency shall not be liable for any indirect, incidental, or consequential damages arising from your stay or use of our services.

Hotel Liability

  • We are not responsible for loss or damage to personal belongings
  • Guests are advised to use safety deposit facilities
  • Hotel liability is limited to the cost of accommodation
  • Force majeure events are beyond our control

Contact Information

For questions about these terms and conditions, please contact us:

Karpagam Residency

HMT Road, Southwick, Ooty - 643001

Tamil Nadu, India

Phone: +91 8610104472

Email: karpagamresidency23@gmail.com

Updates to Terms

Karpagam Residency reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting on our website.